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return sales order

Hi all,

I have made an invoice and then a return sales order with respect to the invoice (refrence is mandatory) . then i did returns delivery and then a credit memo. i reversed the whole invoice thru the above returns sales order and credit memo.

now i again made a return sales order with respect to the same invoice as above. The system gives only an item wise informatiom message that there are credit memo exisiting against the said items and one can then made another 2nd return sales order and credit memo against the same invoice.

in this way, iam able to make 2 return sales orders and 2 credit memos against one invoice.

my question is how to prevent the above, i.e. system shud not allow to make a return sales order, if already a return sales order and a credit memo is already made.

i have checke din copy control, all indciators are marked, for instance update doucment flow.

regards

sachin

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6 Answers

  • Best Answer
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    Former Member
    Jun 22, 2007 at 11:49 AM

    Same situation araised to me also. Because it is SAP standard. So, to control this we written the userexit. It will work while your saving the return sales order.

    For this, system will check the orginal quantity of invoice and already returned quantity and the newly entred quantity. If it is greater than the Original invoice quanity it displays the error and come out of the intial transaction screen.

    Award points if it is helpful

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    • Former Member

      Hi Rajesh,

      Even i am facing the same problem , could you help me out by

      providing the exit to be used in MV45AFZZ.

      Thanks.

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    Former Member
    Jun 25, 2007 at 10:04 AM

    Hi Sachin,

    Pls check whether the Update document flow button is X in copy control from invoice to Return order at teh item category level. If this is done, then the problem wont crop up.

    Reward point if it helps.

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  • Dec 07, 2007 at 09:33 PM

    Hi Navaneetha,

    I´m facing the exact same problem here. The system allow me to do how much returns as I want against a billing doc.

    In copy control, at item category level, I have the "update document flow" marked as "X", but the problem continues.

    Do you have any other idea? I´m considering writing a user exit to handle this.

    Thanks in advance,

    Best regards,

    Douglas

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    • Former Member

      hi,

      in vov7- definition of the item cats. u will find a tab of 'completion rule' you will find the option of qty wise tracking there. try it both for REN and TAN (from the original order)

      saurabh

  • Dec 08, 2007 at 05:04 AM

    Hi there,

    Saurabh, do this work in your environment?

    I did what you said but I still can make as many returns as I try.

    Thanks!

    Regards,

    Douglas

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  • Dec 08, 2007 at 06:59 AM

    hi

    in the copy control of billing docuent to return sales order ( transcation code VTAF)

    kindly activiate the document flow in the item category

    reward if it helps

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  • Dec 10, 2007 at 06:29 PM

    Krishnaswamy, thank you very much for the reply!

    I´ve tryied everything in the sales document, item category and copying control but the system always allow me to make as many return orders as I wish referencing the billing doc.

    Do you know if the system blocks this situation in your company? I think I must use the MVF5AFZZ user exit to handle this.

    Thanks again!

    Regards,

    Douglas

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