Customer Payment History

[Former Member]

While doing Mass Update the "Customer History Record" (KNB1-XZVER) field for all customers was accidently inactivated. Thus payment history for all customers was deleted from table KNB4.

Any suggestions on how this can be rebuilt retroactively.

Many thanks in advance for all suggestions, solutions.

Regards

Naresh

[Former Member · Accepted solution]

Hello

To display the payment history, you must select the Payment history record indicator in the customer master record. Otherwise, payment history is not recorded, and you cannot execute the payment history display function.

I don't think there is any rework program to get the past payment history.

Try to activate now and check if you can get the past details. I am not sure.

Reg

*Assign points if helpful

[Former Member · Accepted solution]

Thanks Suresh.

The payment history does not get populated by activating the indicator

We are thinking of writing a program to update the same.