Portal Logon problem

[Former Member]

I am facing Portal Logon problem. When I try to logon to portal using Administrator id it is not open portal it is showing same login page. I try other user also but it is not work. I also check Visual admin with admin id its Not work J2EE_admin is locked .

Please help. It’s urgent

Help Full Answer rewarded with Points

Regards

Sumit

[Former Member]

Hello Sumit,

You want to login portal with SAP* , you have to follow below steps:

( SAP* is an emargency user when the "Administrator" account is locked or password forget.)

STEP-1: Enable "SAP*"

1.Start the Config Tool C:\usr\sap\<SID>\<engine-instance>\j2ee\configtool\configtool.bat

Ex: D:\usr\sap\F02\JC00\j2ee\configtool --> configtool.bat

2.Goto cluster-data --> Global server configuration --> services --> com.sap.security.core.ume.service

3.Double-click on the property "ume.superadmin.activated = TRUE"

4.Double-click on the property "ume.superadmin.password=<Enter any password ex: abc123>"

5.Save.

6.Restart the engine.

STEP-2: Login with "SAP*" into portal

1. http://<host>:<Port>/useradmin/index.jsp

2. Enter userid / password as" SAP* / <password ex: abc123>"

3. Search for "Administrator" user

4. Reset or change password for "Administrtor"

STEP-3: Disable "SAP*"

1.Start the Config Tool C:\usr\sap\<SID>\<engine-instance>\j2ee\configtool\configtool.bat

Ex: D:\usr\sap\F02\JC00\j2ee\configtool --> configtool.bat

2.Goto cluster-data --> Global server configuration --> services --> com.sap.security.core.ume.service

3.Double-click on the property "ume.superadmin.activated = FALSE"

4.Save.

5. Restart the engine.

STEP-4: Login with "Administrator"

1. http://<host>:<Port>/useradmin/index.jsp

2. Enter userid / Password as "Administrator / <password>

3. it will ask change password just change it

Here is the link

http://help.sap.com/saphelp_nw2004s/helpdata/en/3a/4a0640d7b28f5ce10000000a155106/frameset.htm

Regards

Deb

{Reward Points for helpful answers]

[Former Member]

Hi debasish

I did this. but i am not able to login into http://<host>:<Port>/useradmin/index.jsp

it is showing same screen. i am able to login Visual admin with SAP* user.

Pls provide me solution for the same

regards

sumit

[lakshmi_narayana2]

Sumit

Did you change reset the password for the administrator. Also restart of the j2ee is must.

Thanks

Lakshmi