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Former Member
Jun 21, 2007 at 08:18 AM

Sending deadline monitoring mails....

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Hi all,

I have created a workflow to send mail (user decision to approve or reject buttons) to an approver. If he doesnt respond to it till 3 days, a mail should be sent to his higer level person (say supervisor) and this supervisor should approver or reject the notification. If supervisor also doesnt take any action till 5 days a mail should be sent to the higer level person(manager) and manager should approve or reject the notification. This escalation goes on till 5 levels.

any suggestions and solutions would be very helpful.

Regards,

Gautham P