Hi Experts,
Im customizing CRM 5.0 and I want to send e-mails to other employees, when Im maintaining a business activity.
These employees can have no SAP user, so I need this e-mail to go to the address maintained in BP transaction (e.g. alda.lobato@enterprisessname.net).
So, I tried to customize in trx. CRMC_ACTION_CONF, the following data / conditions:
Tab Overview "Partner Determination"
- Partner Function: 00000014
- Description: Employee Responsible
- Partner Number: blank
Tab Processing Details "Details of Selected Processing" "Recipient(s)"
- Recipient Type: U Internet address
- Address: blank
- Archive Mode: 1 Mail Only
However, all the e-mails remain to being sent to the Employee Business Workplace (trx. SBWP), as we were sending the email to his SAP user.
Please advise.
Many thanks.
Alda Lobato