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Former Member
Jun 18, 2007 at 12:13 PM

Indexing error 'Unknown Hostname


Hi experts,

We are running EP 7.0 SP11, and the TREX seems to be running OK.

I have created a search Index but none of the documents are indexed, in the TREX monitor the document status is 'Preparation failed' and the error is 'Unknown hostname', the return code is 8002.

Anybody has any idea about how can this be solved?

Many thanks in advanced and regards