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Former Member
Jul 12, 2017 at 06:41 AM

Enduser Not able to see FireFighter Name while raising access request for Superuser access

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Hi Everyone,

I have an issue with firefighter in GRC 10.0

User is trying to raise a request for Firefighter but they can not able to see FFID name. Only system name is visible. I thought it would be an authorization issue.

Then I tried login as approver from GUI but not able to see FFID. Later we came to know that any not able to see FFID. Below screenshot attached for the same

All the sync jobs are successful for respective backend system and all the ID's exist in GRACUSERCONN and GRACUSER table.

We are using decentralized Firefighter and we are in GRC10.0 SP19.

Can anyone help to solve this issue.

Thanks?gards,

sravanthi.

Attachments

firefighter.png (18.5 kB)