on 07-11-2017 10:42 AM
Dear All,
Incident Summary
cash in advance customer, so all orders are meant to be automatically blocked when proceeding to delivery. Order no 107383 was not blocked for some reason
Analysis
1. VA03 Change log for order 107383
there is 2 lines appearing
A) 2017/06/13 Overall status of credit checks changed
B) 2017/06/13 Status of static credit limit check changed
2. If I click on each of that change log to see details
Table / Field / Name / tcode / date / time
A) VBUK CMGST UserID VA02 13.06.2017 21:10:31
B) VBUK CMPSA UserID VA02 13.06.2017 21:10:31
3. It seems like the UserID has made a change of credit checks status via VA02.
Testing
When I release credit using VKM3, in the sales order change log, it will show tcode VKM3. Not like how it is presently showing as VA02 on user's PRD system.
Question
I am not sure how to release the credit check via VA02. I think only way to release credit check is VKM3.
Anyone has seen this before? Is it possible to change through VA02?
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