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Former Member
Jun 15, 2007 at 07:10 AM

Broadcasted PDF Write-Protected

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Hi,

I have created an Information Broadcasting solution that successfully sends PDF documents to the Enterprise Portal to a KM Folder, and e-mail. The broadcaster is sending a Web Template Report with a Report Designer Web Item attached. There are two queries that determine the result, a base query and a control query used in the filter/navigation tab in the Information Broadcasting tool.

The problem is --> PDF documents are created with document restrictions, not allowing users to collect multiple PDF documents to amalgamate them into one PDF document using Adobe Acrobat 7.0 Standard.

When users try merge the PDF documents they get the error message "The file <file name> is protected. It cannot be used for this command."

I have searched Customer Messages, OSS and the SDN Forum. The closest I have come are questions regarding not being able to print PDF or add restrictions.

I am able to print and save the PDF files, just not insert them into Adobe Acrobat 7.0 Standard to merge them or edit them to add Headers/Footers.

It is a business requirement that these PDF documents are not protected.

I am on BI 7.0 SPS12, Front-End SPS11

Is there a setting somewhere in the ADS server that will allow PDF documents to be created without security restrictions?

Thanking You,

Halde