Hi Merina,
I'm not sure if I fully understood the problem but "<Record>Gita<and>Rita</Record>" is not valid XML as "<and>" would be interpreted as an element that you're not closing with an end tag. If you must have this kind of string as an element's value, you'll need to escape
I would suggest trying that. Possibly it will already resolve your issue.
Regards,
Patrick
Check if the below link helps
https://blogs.sap.com/2012/11/05/message-mapping-play-around-with-target-structure/
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