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Former Member
Jul 12, 2017 at 10:25 AM

Crystal Designer Log On to BusinessObjects Enterprise "Internal Error." on new laptop only

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I had issues with the SSD on my laptop which was replaced and laptop rebuilt, I have installed Crystal Reports 2016 but when I try to connect BO I am getting an error saying "Internal Error".

My old laptop that hasn't been used for months still connects, my current laptop worked until I had to rebuilt it so I assume I am missing some components of some sort. I have been through what I had installed on my old laptop but can't see anything different. I have also updated it to confirm it isn't a GPO or Windows update issue.

The error doesn't really give me much to go on but since I am getting a response message I can definitely see the server. I can also still use the console via a browser.

Any suggestions?

internalerror.png

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internalerror.png (23.7 kB)