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SSL Invalid Chain for iPad for Work Manager 64

Hello All ,

We are facing issue with SSL Invalid Chain for SAP Work Manager 6.4 Application

Step 1 : we have installed certificate (smp_crt.cer) provide from SMP 3.0 Server to iPad

Step 2 : check application link and getting message "I am Here"

Step 3 : when we try to login from iPad to Server

"SSL Invalid chain" and ending with commuinication error 14

but same things working from Agentry test environment

Info :

iOS Version : 10.3.2

SMP 3.0 Server : 3.0.12.8

May you please provide your input ?

Thanks & Regards,

Kunal Varaiya

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2 Answers

  • Jul 13, 2017 at 05:41 AM

    Hi Kunal,

    Once try to regenerate the certificate and then install in Client.We did faced the similar issues, it got resolved after regeneration of SMP server certificate.

    Regenerating SMP 3.0 Agentry Certificate

    Regards,

    Sravanthi.

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  • Jul 21, 2017 at 02:52 PM

    Hi Sravanthi,

    for step1, could you verify that you trusted the certificate on the iOS device. Please check the below SAP KBA.

    https://launchpad.support.sap.com/#/notes/2498137

    for step2, did you verify that on the device or on the server?

    Regards,

    Chung

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