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SSL Invalid Chain for iPad for Work Manager 64

Jul 11, 2017 at 07:09 PM


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Hello All ,

We are facing issue with SSL Invalid Chain for SAP Work Manager 6.4 Application

Step 1 : we have installed certificate (smp_crt.cer) provide from SMP 3.0 Server to iPad

Step 2 : check application link and getting message "I am Here"

Step 3 : when we try to login from iPad to Server

"SSL Invalid chain" and ending with commuinication error 14

but same things working from Agentry test environment

Info :

iOS Version : 10.3.2

SMP 3.0 Server :

May you please provide your input ?

Thanks & Regards,

Kunal Varaiya

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2 Answers

Sravanthi Polu Jul 13, 2017 at 05:41 AM

Hi Kunal,

Once try to regenerate the certificate and then install in Client.We did faced the similar issues, it got resolved after regeneration of SMP server certificate.

Regenerating SMP 3.0 Agentry Certificate



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Hello Sravanthi,

Thanks for your response .

just want to update you and all , it started working for us with standard certificate only .

Solution : there was setting we needed to do in client (iPAD)

Thanks & Regards,

Kunal Varaiya


HI Kunal,

Good to hear that you made it working.

If you don't mind, could you please share the changes that you did in the Client.




Hello ,

There is setting in about tab (iPad)

To trust certificate .

Thanks & Regards,

Kunal Varaiya

Chung Yu
Jul 21, 2017 at 02:52 PM

Hi Sravanthi,

for step1, could you verify that you trusted the certificate on the iOS device. Please check the below SAP KBA.

for step2, did you verify that on the device or on the server?



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