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Why won't Crystal Reports 2016 connect to crystal server

Jul 11, 2017 at 02:37 PM


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Former Member

I am in the process of evaluating Crystal Server and Crystal Reports 2016. I have downloaded both current versions and have Crystal Server up and running. The problem I am having is when I try to connect to the Crystal Server installation from within the desktop version so that I can upload a report, I am getting an "Internal error" message.

The server is version, and the desktop client is version

Does anyone have any idea what might be causing this?

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1 Answer

Edwin Tucker
Jul 13, 2017 at 07:23 PM

If you're still experiencing this issue, Michael, can you provide some more details around where Crystal Reports is installed and when you get that 'internal error' message, please?

There are a number of ways to upload a report to Crystal Server from Crystal Reports. Two are outlined with these tutorial videos: and You can also upload a document from the BI Launch Pad interface for Crystal Server:,

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