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Why won't Crystal Reports 2016 connect to crystal server

I am in the process of evaluating Crystal Server and Crystal Reports 2016. I have downloaded both current versions and have Crystal Server up and running. The problem I am having is when I try to connect to the Crystal Server installation from within the desktop version so that I can upload a report, I am getting an "Internal error" message.

The server is version 14.2.2.1975, and the desktop client is version 14.2.4.2410.

Does anyone have any idea what might be causing this?

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1 Answer

  • Jul 13, 2017 at 07:23 PM

    If you're still experiencing this issue, Michael, can you provide some more details around where Crystal Reports is installed and when you get that 'internal error' message, please?

    There are a number of ways to upload a report to Crystal Server from Crystal Reports. Two are outlined with these tutorial videos: https://www.youtube.com/watch?v=NjvLHr-JuZA and https://www.youtube.com/watch?v=hulaNlrnqNU. You can also upload a document from the BI Launch Pad interface for Crystal Server: https://www.youtube.com/watch?v=lFCXHu5003c,

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