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Jul 11, 2017 at 01:09 PM

No Campaign Category "Email Newsletter" under Hybris Marketing 1702

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Hi everyone,

we are running yMkt 1702 on premise and have the old and new campaign catalog activated (SAP_CEC_BCG_MKT_CPM_OP & SAP_CEC_BCG_MKT_CPM1_OP). So far I always created email newsletter campaigns with the old app. When creating the campaign I could choose "Email Newsletter" as category (as shown in the screen below) and assign a communication category.

Now the problem I am having is with the new app. The campaign category is customized and permission handling is set to "Newsletter".

When I create an email campaign with the new app I can choose only the categories "Automated Campaign (Once)", "Automated Campaign (Periodic)", "Call Center" and "Default" whereas none of them allows to set a communication category.

Does anyone know what I might be missing? For testing I changed the permission handling from Newsletter to Default in the customization. If I do that "Newsletter" can be selected as a category but that does not really help me.

Thanks Christopher.