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Equipment Master, Preventive Maintenance & Warrenty Claim

Hi Experts,

Let say an Equipment which is under manufacturer warranty is due a routine maintenance task and therefore manufacturer will contact for the equipment service.

So appreciate if you could explain that SAP PM Warranty claim process will be able to handle the above scenario?

Im aware that equipment it self notify if its under warranty when a maintenance order raised against it. So how will that happens in automatically generated preventive maintenance orders/notifications ?

Is there any other ways i can handle the scenario?

Thanks in advance

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