My requirement is to send an alert message which is raised in XI to an external ID. ie. email id email@example.com.
I have defined the Alert Category in SAP GUI and in RWB I have assigned the Alert Rule to it.
I am able to get the alerts into the Alert Inbox. What I am not able to do is sending the alert message to External ID.
1. SCOT Configuration is in Place. In suo1 tcode external mail id is assigned to the recipient.
2. Alert Inbox, personalization link, Time-Independent Delivery is selected and selected Mail check box in Time-Independent Delivery.
Is anything I am missing? Please guide me