Alert Issue

[Former Member]

My requirement is to send an alert message which is raised in XI to an external ID. ie. email id abc@yahoo.com.

I have defined the Alert Category in SAP GUI and in RWB I have assigned the Alert Rule to it.

I am able to get the alerts into the Alert Inbox. What I am not able to do is sending the alert message to External ID.

1. SCOT Configuration is in Place. In suo1 tcode external mail id is assigned to the recipient.

2. Alert Inbox, personalization link, Time-Independent Delivery is selected and selected Mail check box in Time-Independent Delivery.

Is anything I am missing? Please guide me

Thanks

Shaik

[Former Member · Accepted solution]

Hi Shaik,

everything seems perfect.

Go to SCOT and see if mails are there with error status.

Click on Menu..Goto->Overview of send orders..

Regards,

Sumit

[Former Member · Accepted solution]

Dear Bhavesh,

YES, SCOT is in place. Our Basis guy is able to send alert message to external mail ID from Tcode: so01.

Checked ST22 for dumps, i don't see anything there.

is there anything i am missing here. Pl let me know?

Dear Sumit,

In SCOT i can see some messages are in Error status as well as in transit status.

I don't see the option Overview in the Goto Menu.

do i have to do more steps to figure out. plz help me.

Thanks

Mohammad

[Former Member · Accepted solution]

hi,

can one through light on it plz....

and answere me ...

[Former Member · Accepted solution]

Hi all,

could anyone tell me what is SCOT ..

regards

Joshi

[Former Member · Accepted solution]

Hi Mohammad,

Go to SCOT.

Click on Menu Utilities->Overview of send orders.

in the new screen which comes enter the filter conditions as per your requirements.

Seconly also try to raise alert using function module ..SALERT_CREATE.CHeck if mail goes...

one more pointer..this one should help you..

THe email id is mentioned in SU01 . Right?

Below the email id field in SU01 theres a Comm. Method select that as blank. As in dont enter anything there..

Regards,

Sumit

ps : reward points if that solved your problem..

[Former Member · Accepted solution]

Hi Sumit,

thanks for kind support man... it is working now.

i am awarding points to u.

Take care

shaik

[bhavesh_kantilal · Accepted solution]

Azias,

In the list of options provided by Sumit, which one of these did the trick?

Regards

Bhavesh

[Former Member · Accepted solution]

Hi Bhavesh,

<i>Below the email id field in SU01 theres a Comm. Method select that as blank. As in dont enter anything there..</i>

Solved his problem.

Regards,

Sumit

[bhavesh_kantilal · Accepted solution]

Thanks for that update

Regards

Bhavesh

[Former Member · Accepted solution]

dear Bhavesh,

first and the second points worked fine for me. sorry for late reply as i was in meeting.

thanks

Shaik mohammad

[bhavesh_kantilal]

Did you check if SCOT is in place?

Check ST22 for dumps, maybe some issue with SCOT.

Regards

Bhavesh