We have created email channel for campaign execution. When I select the same in a campaign, assign a mail form and perform the channel test the email is sent and I can check the same in SCOT and SOST and in the reciepents inbox.
But when I Release the campaign and transfer Target Group to Channels. The emails does not go even if the email addresses for all BP in target group are maintained.
We have also configured a system email as senders email.
I'm using CRM 5.0 with SP10.
Please advice what should I do in this case.