Skip to Content
author's profile photo Former Member
Former Member

Dispatcher - Running but Dialog Queue info unavailable

Dear all,

I just upgraded a kernel patch for an SAP ECC 5 on Windows x64 - MSSQL, from patch level 155 to 175. SAP system is able to run and looks fine. But, on SAPMMC the dispatcher remains yellow. Status 'Running but Dialog Queue info unavailable'. I found notes 722248 and 396309, but they didn't help.

There is no suspicious logs on both SAP, neither OS. Users are still able to logon and work as usual.

Additional info. On SAPMMC, WP Table is empty.

Please help.

Regards,

Agoes

Message was edited by:

Agoes Boedi Poerwanto

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

3 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jun 11, 2007 at 04:25 AM

    Hi,

    Change the disp+work.exe and check

    Regards

    Umesh K

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Jun 11, 2007 at 07:06 AM

    is sapstartsrv.exe the same date as disp+work.exe?

    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member Former Member

      because they may contain executables or DLLs registered as Type-Library or Com-Object in the Windows registry.

      depending on the tool your are using to rename the directory these objects in the registry are automatically changed or not.

      the right way to do backups is to save the contents of the run directory to a different directory and unpack the archives into the run directory.

      watch the output of sapcar.exe!

      you are not able to replace files which are currently in use.

      therefore you have to stop all services and programs running executables from within the target directory.

      sapstartsrv.exe and sapcar.exe are typical candidates (because sapcar.exe may not overwrite itself and sapstartsrv.exe (executable of SAPSID_XX Windows Service) is automatically started when you have SAPMMC still running.

      peter

  • author's profile photo Former Member
    Former Member
    Posted on Jun 11, 2007 at 08:14 AM

    81> sapcar -tvf dw_186.sar

    SAPCAR: processing archive dw_186.sar (version 2.01)

    -rwx------ 36744240 05 Jun 2007 06:27 disp+work.exe

    -rw------- 29903872 04 Jun 2007 21:19 disp+work.pdb

    -rwx------ 1763376 05 Jun 2007 06:27 dpj2ee.exe

    -rw------- 1502208 04 Jun 2007 21:29 dpj2ee.pdb

    -rwx------ 1383984 05 Jun 2007 06:27 dpmon.exe

    -rw------- 1313792 04 Jun 2007 21:29 dpmon.pdb

    -rw------- 7126064 05 Jun 2007 06:28 dw_gui.dll

    -rw------- 15150080 04 Jun 2007 21:05 dw_gui.pdb

    -rw------- 256048 05 Jun 2007 06:28 dw_mdm.dll

    -rw------- 355328 04 Jun 2007 21:11 dw_mdm.pdb

    -rw------- 1101872 05 Jun 2007 06:28 dw_stl.dll

    -rw------- 2739200 04 Jun 2007 20:16 dw_stl.pdb

    -rw------- 2132528 05 Jun 2007 06:28 dw_xml.dll

    -rw------- 5090304 04 Jun 2007 20:21 dw_xml.pdb

    -rw------- 2822704 05 Jun 2007 06:28 dw_xtc.dll

    -rw------- 6319104 04 Jun 2007 20:29 dw_xtc.pdb

    -rwx------ 1963056 05 Jun 2007 06:27 enqt.exe

    -rw------- 1256448 04 Jun 2007 22:03 enqt.pdb

    -rw------- 621363 05 Jun 2007 06:28 FRFCLIB64.SAR

    -rwx------ 955952 05 Jun 2007 06:27 gwmon.exe

    -rw------- 863232 04 Jun 2007 21:26 gwmon.pdb

    -rwx------ 3200560 05 Jun 2007 06:28 gwrd.exe

    -rw------- 2034688 04 Jun 2007 21:26 gwrd.pdb

    -rw------- 121199 05 Jun 2007 06:28 icmadmin.SAR

    -rwx------ 3651120 05 Jun 2007 06:28 icman.exe

    -rw------- 2927616 04 Jun 2007 21:30 icman.pdb

    -rwx------ 1000496 05 Jun 2007 06:28 icmbnd.exe

    -rwx------ 1480752 05 Jun 2007 06:28 icmon.exe

    -rw------- 1532 04 Jun 2007 22:52 instance.lst

    -rwx------ 4271152 05 Jun 2007 06:28 msg_server.exe

    -rw------- 2378752 04 Jun 2007 21:34 msg_server.pdb

    -rw------- 6254 04 Jun 2007 19:11 rspo0lib.lib

    -rwx------ 222256 05 Jun 2007 06:28 sappfpar.exe

    -rw------- 314368 04 Jun 2007 21:49 sappfpar.pdb

    -rwx------ 5438512 05 Jun 2007 06:28 sapstartsrv.exe

    -rw------- 5438512 05 Jun 2007 06:28 sapstartsrv.exe.new

    -rw------- 4934656 04 Jun 2007 22:13 sapstartsrv.pdb

    -rwx------ 2955824 05 Jun 2007 06:28 sapwebdisp.exe

    I assume that you didn't stop the SAP Service when extracting dw_186.sar directly in to the sys\exe\run directory.

    Executables of running processes cant be extracted from sapcar.

    Stop sap System.

    Stop all SAP Services

    Close all SAPMMCs (as they will automatically restart the SAP Services).

    unpack the archive again.

    regards

    Peter

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.