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Former Member
Jun 08, 2007 at 06:21 AM

Unfinish PCR Workflow Disappear from Portal Task List

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Dear all.

We have PCR workflow that used to assign employee to higher position level.

This PCR workflow send work item to HR officer to do manual action such as create personnel actions, etc.

Unfortunately when HR officer having an issue in the middle of process i.e. data not available, no authorisation, etc. and they're trying to click "back" button to back to Portal task list, the work item disappear from HR officer task list and the workflow turn into error.

This make a headache to HR officer since they could not continue the process and the initiator need to resubmit the process.

Is there any work around to avoid work item disappear from Portal Task List when error data happen?