Hello SAP Gurus,
While doing Posting of Incoming payments in F-28.
I have Invoice of $500 and I am applying payment of $495 to this Invoice, and inside the process open items I want to either Charge off or Distribute this $5 difference, when I choose Distribute difference button and I gave reason code (account determination already done for this reason code for eg:G/L acct: 7654321) and simulate the document, I expect the $5 to be transferred to the G/L acct 7654321 but instead of doing in that way system is actually creating a new line item for the customer as open item. This I can confirm by FBL5N, does anyone now what is reason for this.
And also Employee and Customer tolerances are set to Zero, Is this is something that is driving to create a new open item to the customer instead of writting off..
Thanks for your answers