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Active directory integration - Ability to unlock account when a password is changed

Jul 10, 2017 at 01:53 PM

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We currently have a client that has 2500 users of work manager 6.3 on a windows toughbook. The users update their password on Wintel which syncs SAP via the active directory.

One problem we are seeing is that when users update their wintel password, they then enter the old credentials into the Work Manager logon screen (agentry application), which after several attempts locks out the SAP password

So we would like to reconfigure the SAP AD integration so that when a new password is updated via the AD, that should the SAP account be locked, we also unlock the account automatically then update the password

Is this possible and if so how can this be achieved?

thanks

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