No links to SAP WEBIde in both the old and new multi cloud services

Hi

Is there perhaps something wrong that I am doing? or is there perhaps something wrong with my cloud account? there are no links to the actual IDE's when i open both the sap webide and sap multi cloud IDE services.

another issue that I am having is that when i run the one app that i am creating step by step as I go through the sap ui5 walkthrough tutorial, i don't see any results. the new tab that is opened when hitting the run button is blank

please help