Hi all,
I use SAP EP 7.0 SPS10
when using Basic Authentication and the default SAP Logon Screen I observed the following behaviour.
When a user is requested to change his/her password, the "change password"
screen is shown. Now the user can enter the "old" password, a new password (and confirm this password).
When the user enter the wrong old password, no reasonable error message is shown.
Instead of a error message the "welcome screen" is shown again...
-> Our users are confused by this behaviour, because he/she thought the password change was successful. Than he/she tries to logon with the changed new password (but as in fact the password changing was not sucessful after three
times of logon trials, the password logon is locked. This generates a lot of support cases, which could be easily prevented in case of an error message ("wrong old password")
Is this a matter of configuration?
Any help is really appreciated.
Regards Karin