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EEWB for to add custom fields in CRMD_ORDER

Former Member
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Hi All,

I have a requirement like...to add two cusotm fields in the CRMD_ORDER screen when a service request number is provided.

I gone through the SDN for EEWB.

Please tell me whether my assumptions are correct.

1) If i go with EEWB .. is it ok to give the Business Object

as 'BUSINESS_TRANSACTION' and Extn type as 'ADD_NEW_FIELDS'.

2) And later in the wizard i can select the business transaction type

as 'SERVICE_PROCESS'.

3) In the Define the relevance fields for the Follow-On functions, if I select the

option search, these fields can be shown in the PCUI. Because I want my fields

has to shown in the PCUI as well.

My Questions here is:

1) If I proceed with this can I get the fields in the CRMD_ORDER screen.

2) If I got the fields in the Screen, I guess these will come in the seperate tab with

the 'CUSTOM_TAB'. Is there any option to move these fields to the FAST Entry

tab in the CRMD_ORDER.

3) When I give some data in these fields are these fields are be capable of saving

into the database.

4) Do i need to write code for this. If so, where can I write the code. From SDN I

came to know that...we can write the code in the PBO and PAI events.If that is

the case where can I find these events.

your help is highly appreciated.

thanks and regards

raghu

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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Hi Raghu,

You can select either Business_transaction as business object, but as your requirement is very specific to service process better select

Business Object: SERVICE_TRANSACTION

Extension type: Customer_h

To move this newly added screen tab to fast entry needs Transaction Variant to be configured.

Transaction: CRMV_SSC

here you can define your screen config specific to transaction type.

Lastly, You don't need to write logic to save entries to database. its all been done by sap EEwb generation.

Best Regards,

Pratik Patel.

Reward with Points if information is of any help to you!

Former Member
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Hi Pratik Patel,

Thanks for your quick response.

As I am new to CRM and I need to do this enhancement in the client system I was bit afraid to do that.

many thanks for your input.

Iam going to start as per your inputs.

If I have doubts I will contact you..Please dont mind...will you please send me a

test mail this id: draghu@inbox.com

Regards

raghu

Former Member
0 Kudos

hi Pratik,

I tried to create the custom fields as per your suggestion...but it is giving the error..

table cl_eew_bus2000116_search cannot be created with package z_test..

will any one please tell me why this is happening...

I had choosen the Business Object - 'SERVICE_TRANSACTION' and

Extn type - 'CUSTOMER_H'.

please give any inputs on this.

regards

raghu