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Former Member
May 31, 2007 at 10:29 AM

EEWB for to add custom fields in CRMD_ORDER

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Hi All,

I have a requirement like...to add two cusotm fields in the CRMD_ORDER screen when a service request number is provided.

I gone through the SDN for EEWB.

Please tell me whether my assumptions are correct.

1) If i go with EEWB .. is it ok to give the Business Object

as 'BUSINESS_TRANSACTION' and Extn type as 'ADD_NEW_FIELDS'.

2) And later in the wizard i can select the business transaction type

as 'SERVICE_PROCESS'.

3) In the Define the relevance fields for the Follow-On functions, if I select the

option search, these fields can be shown in the PCUI. Because I want my fields

has to shown in the PCUI as well.

My Questions here is:

1) If I proceed with this can I get the fields in the CRMD_ORDER screen.

2) If I got the fields in the Screen, I guess these will come in the seperate tab with

the 'CUSTOM_TAB'. Is there any option to move these fields to the FAST Entry

tab in the CRMD_ORDER.

3) When I give some data in these fields are these fields are be capable of saving

into the database.

4) Do i need to write code for this. If so, where can I write the code. From SDN I

came to know that...we can write the code in the PBO and PAI events.If that is

the case where can I find these events.

your help is highly appreciated.

thanks and regards

raghu