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how we can give the confirmation of the sales order to the customer.?

Former Member
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how we can give the confirmation of the sales order to the customer.?

after the we generate thge sales order how we will give the confirmation to the customer automatically or in any way in SAP SD

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Answers (3)

Answers (3)

Former Member
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hi,

first place maintain condition records for the customer for the required output. since its order confirmation, use T.code VV11 and maintain the key combination for which you want to trigger the out put. There you select the " Print immediately " check box in the communication method so that a spool is created. In the further data select it as a batch to print these spools. Also check the " Release after output " check box so that the spools are deleted after the printout is taken. Run a batch job that prints the spools and take printouts. This is normally done during off peak hours. then you send those printed outputs by mail.

In case you want a email, you need configure it at OS level with the help of ABAP and BASIS. You can select the type of transmission medium anyway in the conrdition record.

Hope its helpful. Pl reward if useful.

Thanks

Sadhu kishore

Former Member
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Hi Subrat.,

Confirmation of the slaes order depends up on the client requirement,I have gone through one project of this requirement,When ever we raise a order for a particular sold to party automatically mail should trigger to the particular sold t o party,

As we have standard out put type BA00 for order we need to use transmission mediuin 5 ,External send,We also should write a Zprogramme for this requirement as For RD00 it can be triggered automatically by VF31,We dont have that option for Order we need to write a Zprogramme for Mail

OR we can send a print out also

REWARD if helpfull

Thanks & Regards

Narayana

former_member183879
Active Contributor
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A confirmation can be given to the Sold to party for the sales order by means of an output type, which is the most used functionality.

You can create an output which can be a word or PDF document, or an email , fax etc. Based on the kind of confirmation you want to give (Document, email, fax) do corresponding settings in the output for printers, email settings, fax settings etc. and enable this output to be triggered during sales order creation by assigning the output to output procedure for sales documents. This part of configuring an output is done by Functional team while the email, fax settings are done by basis team in combination with tech team.

The output should have a smartform and corresponding report program to populate the smartform. This part should be taken care of by the technical team.

Once all these things are done, if a sales order is created, the output will be triggered which will send a confirmation document, email , fax as per the configuration to the sold to party. If you want the confirmation to be send to more partner functions, that is also configurable in the output configuration.

Pls reward points if it helps.