delete Sales Order item

[Former Member]

Hi there,

I have a problem in deleting the item from Sales Order. Initially it was a TANN (F.O.C) item, user has created Delivery doc, Posted the goods & created invoice.

Now they want to charge the customer. I have did the below :

1.Cancelled the invoice

2.Reverse PGI

3.Should I delete the Delivery doc? How to do this?

4.Since TANN is grey out I am not able to delete the line item now & create new one with TAN.

5. It says I cannot delete the item from Sales Order becos of the subsequent PGI document.

But I have reverse the PGI.

Can you advise on the steps?

rgds,

pri

[Former Member]

hi,

guess instead of reversing the whole process, create a debit memo.

Thanks

Sadhu Kishore

[Former Member]

Hi Pri.,

Check out once that whether you reversed PGI for TAN iten OR TANN item in VL09 & cansel the delivery doccument

REWARD if helpfull

Thanks & Regards

Narayana

[Former Member]

You have to 2 options: going ahead with waht you have already started i.e

Cancel Invoive

Cancel PGI

Cancel Delivery (T.Code: VL02N - select the topmost line on screen 'Delivery' --> take a dropdown & select Delete)

after that cancel the Sales Order Line Item.

However, another option could be not cancelling the invoice, you can:

Create Debit Memo Request

Create Debit Memo.

Regards,

Rajesh Banka

Reward points if helpful.

[Former Member]

HI

reverse PGI in VL09 and go to vl02n and delete delivery then cancel sales order item.

reward if helpful

[Former Member]

Hi Pri,

I think you could have raised a debit memo request for the extra amount which you want to charge from the customer.

Then you needn't cancel any billing documents and reverse PGI.

Since you have done it then just check if your stock has increased after reversing the pgi.

If yes then your pGI is successfully reversed.

Now just put a reason for rejection in your sales orders items and the status of the order will be completed.Then you needn't worry about this order.

In order to make reason for rejection successful,just do a small configuration by following this path:

sprosd-sales-sales document item-reason for rejection---tick the field blocked for billing in front of your reson for rejection.

Now put this reason for rejection in your item and this order will have no effect the,

You ca simply create a new order for the same custoner.

Reward points if it helps.

Regards

Karan

Regards

Karan