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Former Member
May 29, 2007 at 11:46 AM

MDM Workflow - Email notification



I am using MDM Server 5.5 SP05 on Windows Server 2003.

I am unable to get the email notification. I have performed the below steps for the same:

1) Added entry "Mail Server=<smtpservername> in mds.ini file

2) Added the entry of the SMTP Server in the hosts file with IP name, Server name and

fully qualified server name.

3) There is no firewall activated on the MDM server.

4) The Port 25 is allowed for sending mails.

5) Also added the email address for each user in MDM console.

Even after going through these steps i am unable to send email.

The MDM Workflow Report Log says:

<i>Error: Workflow Initialization. Could not retrieve mail server information.

Workflow initialized. </i>

Someone plz help me on this.


Chintan Sheth