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Error while dunning a Contract Account in FICA

Jul 06, 2017 at 01:38 PM

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I tried dunning a contract account in FICA. I reached different levels of dunning successfully with print date being updated at each step. However, at the last Dunning level, the print date is not updated. The system throws up an error as 'No department or unit found for position 31000000'. Couldn't find relevant help. Can someone please sort the issue ?

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1 Answer

William Eastman
Jul 06, 2017 at 03:33 PM
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Your agent determination settings are incorrect. Check the PPOME settings as well as the rules and responsibilities.

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