IC Web Client CTI TOOLBAR - RELOGIN BUTTON TO GENESYS CTI

[Former Member]

Hi all;

I have a custom button on the IC Web (5.0) CTI toolbar which I want to trigger the login event when the button is pressed in case the agent encounters an unexpected logout from the Genesys CTI and want to relogin. Now the question is where to implement the code and how to provide the relation between the code and the button?

Any help in this regard would be highly appreciated.

Thanks in advance!

Regards,

Elif

Message was edited by:

elif kuralay

[Former Member]

Did you manage to get it resolved?Please share your solution.

Thanks,

Thirumala.