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Former Member
May 28, 2007 at 08:49 AM

IC Web Client CTI TOOLBAR - RELOGIN BUTTON TO GENESYS CTI

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Hi all;

I have a custom button on the IC Web (5.0) CTI toolbar which I want to trigger the login event when the button is pressed in case the agent encounters an unexpected logout from the Genesys CTI and want to relogin. Now the question is where to implement the code and how to provide the relation between the code and the button?

Any help in this regard would be highly appreciated.

Thanks in advance!

Regards,

Elif

Message was edited by:

elif kuralay