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Former Member

Problem while Invoicing a "Delivery Return"

I am facing a problem while invoicing a return delivery

1- In the below image you can see two line items in the return delivery order.

2- PGR is done of only one item

3- While invoicing the system somehow includes both the items, why is that can someone explain.

1.jpg (242.5 kB)
2.jpg (170.8 kB)
3.jpg (174.2 kB)
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1 Answer

  • Best Answer
    Jul 07, 2017 at 06:29 AM

    Which document are you invoicing? Had you been invoicing the return delivery document, the invoice would have included only one item. Seems like you are invoicing the return order.

    Check the item category settings of your return order type to see if it is delivery related billing or order related billing.

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    • Former Member

      Thanks for the Help Kivanc, it was due to order related billing that i was seeing two items in the invoice.