Credit management

[Former Member]

Hi,

What can cause a block of the delivery note?

E.g. an overdue of X days of open items (in FBL5N)

E.g. Credit limit which has been exceeded

Are there any other things which may block a delivery note, so that the goods issue cannot be made?

Thank you.

Kind regards,

Linda Verding

[Former Member · Accepted solution]

Hi,

Credit block depends upon the configuration settings made in the system. Credit block can be at Order level or Delivery level. Further, the settings made in transaction code OVA9 (define automatic credit) will determine when the credit block will get activated.

Thanks

Murali.

[Former Member · Accepted solution]

Thank you.

Kind regards,

Linda

[Former Member · Accepted solution]

Hi,

I have made an order and a delivery note.

When I want to do the picking in the delivery note, I get an error message "Function not possible due to a credit block".

However:

The credit account does not have a block (in transaction XD05 Block/Unblock customer).

The credit limit has not been exceeded (in transaction FD33) : only 73% used

The customer does not have open items > 30 days (in transaction FBL5N).

Which other settings can give the credit block message?

Can it happen that a previous customer block setting has been locked, so that SAP presumes there is still a block?

Thank you for your feedback.

Kind regards,

Linda

[Former Member · Accepted solution]

Hi,

Check the configuration settings made in transaction code OVA8. Probably, oldest open item is greater than the no. of days or highest dunning level reached set in configuration. Probably, you might have also used a user exit and defined code in it.

Thanks

Murali.

[Former Member · Accepted solution]

Hi,

Thank you. I will look into it.

Kind regards,

Linda