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Hana Data Services Agent: Error while starting the agent during installation

Dear experts,

at the end of the installation of the Data Services Agent on my local machine, the program seems to freeze on starting the agent service. The progress bar at the bottom of the window is at 100%, but it wont finish. At the end of the log, it says this:

Exception in thread "Thread-1" java.lang.NoClassDefFoundError: org/apache/http/protocol/HttpContext
at com.sap.im.dsod.util.CheckNetworkAction.execute(CheckNetworkAction.java:59)
at com.sap.im.dsod.agentinstaller.action.InstallHandler.installDiagnose(InstallHandler.java:218)
at com.sap.im.dsod.agentinstaller.action.InstallHandler.run(InstallHandler.java:311)
Caused by: java.lang.ClassNotFoundException: org.apache.http.protocol.HttpContext
at java.net.URLClassLoader.findClass(URLClassLoader.java:443)
at java.lang.ClassLoader.loadClass(ClassLoader.java:490)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:376)
at java.lang.ClassLoader.loadClass(ClassLoader.java:423)
... 3 more

Java says I have the latest version installed. Are the any java gurus out there who know how I can fix this?

Thanks and regards,

Max

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1 Answer

  • Jul 05, 2017 at 09:55 PM

    Hell Max , on which OS you are installing the agent and what is the version ? .

    Check the PAM for supported OS : https://support.sap.com/content/dam/library/ssp/infopages/pam-essentials/TIP/PAM_SAP_HANA_CLOUD_INTEGRATION_DS.pdf

    Thanks

    Venkat

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