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Former Member

System locked; license is invalid or expired

Hi,

I have a SAP HANA Express instance in AWS that I launched through my SAP Cloud Account.

The license has expired and I've followed the instructions here: https://archive.sap.com/documents/docs/DOC-31036 to get a new license.

However when I try to install the generated keys in https://go.support.sap.com/minisap the option to "Delete License Key" or "Install License Key" are disabled.

I have SAP HANA Studio version 2.3.24 running on Mac OS X 10.11.3

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3 Answers

  • Jul 04, 2017 at 09:27 AM

    I've seen some issue with a Hardcoded Licence Key : Twitter-link / SAP-Blog comment / SAP-Doc info ASE License / ...

    That might be the cause?

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  • Jul 03, 2017 at 05:08 PM

    Restart your HANA instance and check.

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    • Former Member

      I even destroyed the instance and created it again. That did not fix the problem. I have also tried SAP Hana Tools in a Linux (Fedora) 23 machine and Install licence is disabled.

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    Former Member
    Jul 06, 2017 at 10:30 PM

    Could you please tell us on which HANA version are you working on?? HDB version will give the necessary information.

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    • Former Member

      Version: 1.00.122.01.1470046197 (fa/hana1sp12)

      Platform: SUSE Linux Enterprise Server 12.1

      Linux Kernel: 3.12.69-60.64.32-default