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Former Member
May 23, 2007 at 09:00 PM

SAPGUI 710 with BW 3.5 Problems

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We are trying to upgrade our SAPGUI to the new 710 version, but are not upgrading from BW 3.5 yet. We have run into a couple of major problems which I hope someone can help resolve.

First, when we run SAPGUI to get to the SAP Easy Access screen, then try to open the BEx Analyzer (RRMX) or run a workbook from there, we get an error message, "Please install Excel viewer", and the report does not run. On some PCs, Excel does not open at all during this process, but on others it does (but does not open a connection to the BW server).

The second problem is that if we open the BEx Analyzer (3.x) as discussed above or from the Start menu, then run a report, everything works OK except when we try to do a "Select Filter Value" on a characteristic or key figure. The filter screen comes up OK, but after the 2nd change to the filter values, Excel crashes.

Has anyone seen and/or fixed either of these problems before? All helpful responses will get points!

Bob