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Former Member

How to force delete BP in CRM

Hi

I was requested in our organization to delete a BP but this BP has Service Request. So I set these SRs to be set as completed but I still cant delete this BP . I get a message saying :

No Business Partners Deleted
E CRM_ORDER 000
Document/business transaction not found

please let me how to over come this issue

Thanks

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1 Answer

  • Jul 12, 2017 at 02:29 PM

    Hi,

    Please see the following KBA for the resolution.

    2388721 - Error CRM_ORDER000 "Document Not Found" when trying to delete a business transaction

    Best regards,

    Julin Xin

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    • Former Member

      Thank you ,

      How can I view the cotenant though , it requires Username and Password ? Can you please direct me how to optain one