I was asked by a user to change automatic delivery block from 60 days to 30 days for a given credit control area. On further talks with the user, she gave an example where a customer had overdues for more than 60 days and hence went on a block.
After my analysis, i found in OVA8 the following 3 credit check conditions:
1) Static check
2) Open item check (Max%=50, Days = 60)
3) Oldest open item check (90days)
Also for unchecked documents area on top right of OVA8, the deviation mentioned was 20% and No,of days=60 days.
My quesiton, is which of these settings will I have to change to get the automatic delivery block to 30 days from 60 days? Is it point no.2?
I also want to know which credit check condition was triggered for the customer to go into a credit block and what date the customer went into a block.