Update/Change on User Restrictions based on Business Roles?

[DAcker]

Hello all,

I recognized a problem with user restrictions based on business roles. We have a restricted view on opportunities for a certain business role A. So business role A can just see their opportunities from their sales unit A. However, I tested it last week and the list "All Opportunities" for a employee of sales unit A include now a few opportunities (appr. 5) that aren't from sales unit A. And if I change a opportunity that belongs to sales unit A to another unit B, the opportunity stays in the list although it should - as expected - disappear.

By the time we configured the business roles, this user restriction worked. But now there are some abnormalities/expections - I think it could propably relate to the 1705 update.

Does anyone experience the same issue? Is there something to keep in mind that changed with 1705 or that has to be configured in addtion?

Best regards,

Deborah

[Bharathraj_A]

Hi Deborah,

Did you got any solution for this issue?
We also face the same kind of issue,we created a new business role and access restriction based on sales org after 1705 relaese.

Regards,
Bharathraj

[DAcker]

Hi Bharathraj,

I still have no answer. Have you solved this problem? Did you made an incident?

Best regards,

Deborah