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Excel source getting crashed alternatively in webi

Jul 05, 2017 at 05:35 PM


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Former Member

Hi Experts,

I am getting the below error message ,when am using webi report with excel data source. 'create or update the Excel personal data provider: cannot retrieve data from the file. (IES 10874) (WIS 10874)'.I am able to create a new report with same excel without any error.

I tried with my Admin id also still facing the same issue.When i am moving the same report and files to UAT(through promotion Mgmt) then it works fine.The weird thing is that the report/excel get crashed after some time(2/3 weeks).May I know what could be the reason for this.

Env: BO4.1 SP5

Excel: xlsx

Please help on this


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