Add Memo is not present under the section You can also

[Former Member]

In the UWL I dont see the <b>Add Memo</b> link under the <b>You can also</b> area.

The documentation at the following URL <a href="http://help.sap.com/saphelp_erp2005vp/helpdata/en/db/e0cdd7eec74e4eb73a51f0991f6ee9/frameset.htm">Help on Add Memo</a> says "If the option to add a memo (Add Memo) is not present under the section You can also, <b>the portal administrator can enable</b> this feature for the users."

Any guidance on what the portal administrator should do so that the link can be enabled will be appreciated. I have gone thru the document - "How To Configure the Univeral Worklist" but am not able to find anything in there to help me.

Thanks

[Former Member · Accepted solution]

I looked into the iview properties of the UWL - addmemo is not being excluded. Also, this requirement is for my travel project - not sure if this will make any difference.

Thanks

[Former Member · Accepted solution]

See:

http://help.sap.com/saphelp_nw70/helpdata/en/4f/cdf9d784094a7c89e67cb12b475a18/frameset.htm

Procedure:

...

Configure the XML file for the item type for which you want to enable this feature. For example: a decision item, or even the generic uwl.task.webflow.

1. Add the following to the custom XML file:

<Action reference="addMemo"/>

2. Upload the XML file. Clear the cache.