Hi Everyone,
My ops center has asked that we send our configured CCMS alerts to Open View. I have no idea how to do this. Does/can CCMS generate a log file of the alerts which can be picked up by Open View? Or, must we do this via an SNMP trap [or am I asking a redudant question!].
Any help on how to go about this would be most appreciated. The pressure is on!
Thanks
Jennifer