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REPLICATED PARTNERROLE IS NOT ADDED ON ACCOUNT TEAM

Jun 30, 2017 at 11:03 AM

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Hi!

We have an integration with SAP ECC and at the moment we are doing the initial load of the Customers from SAP ECC. The customer is succesfully created in C4C but I noticed that one specific partnerrole (Z4) from ECC (this is a Z-partner role in ECC) is not added in the account team however this partner role is mapped in C4C and is available in the payload. In configuration I mapped Role Code "146" with external SAP code Z4 from SAP. When I send the customer with partner function Z4 it comes in the payload in C4C but I cannot see the added partner role in C4C.

Next to that, the employee which is replicated also exists in C4C and is also mapped.

In Webservicemonitoring the messages are succesfully created. Can someone please provide necessary feedback why this partnerrole is not added in c4c?

I was not able to add the attachment via this forum so I put it in Wetransfer.

Thanks

Arian

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