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Former Member
May 16, 2007 at 02:32 PM

from which table is the support desk message picked?


Hi Experts,

In CRM_DNO_MONITOR tcode, i want to know from where support desk message number picking from(from which table).i want where this support desk message number(number range) is maintained in SPRO.

steps i'm working out:

I'm executing CRN_DNO_MONITOR tcode with transaction number, after executing i double click on the details where it will display the details. Going to <b>business transaction</b> and click on create where it will display create business transaction options. Select <b>Support Desk Message</b> and click on create.

In the very next screen, it will display the support desk message number. I want to know from where this support desk message number is picking(table name or settings in spro).