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Rich Client Issue from Launchpad while launching from Desktop preference

Jun 29, 2017 at 06:27 PM

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Former Member

Hi,

I’ve installed Rich Client in Citrix Machine, and Webi options pointed to network drive path instead on below one, with network for few of users with the network path working as expected for few users its not working.

Default

My Documents: <C:\Users\User ID\Documents\My SAP BusinessObjects Documents\userDocs\>

Universe: <C:\Users\User ID\AppData\Roaming\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\Universes\>

Network path

My Documents: networkpath\User ID\Documents\My SAP BusinessObjects Documents\userDocs\>

Universe: networkpath \User ID\AppData\Roaming\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\Universes\>

All users have full control in the path(same like other) and installed on every user machine.

Any ideas how to come across this issue?

Thanks,

Surya

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