sap server url is not accessible..Portal is not getting started

[Former Member]

Hi all,

I have netweaver 2004 and portal on aix02.

I was getting some error while accessing one of the link of the portal.

So through OS admin I gave command <b>stopsap</b>.

and again started sap server using <b>startsap all</b>

Still my sap url is not accessible.

I am getting error as <b>"Page can't be displayed"</b>

Following is the output of the operations I performed through OS:

<b>124> stopsap</b>

Checking db Database

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---

Stopping the SAP instance SCS01

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---

Shutdown-Log is written to /home/jetadm/stopsap_SCS01.log

Instance SCS01 was not running!

Database not running

Running /usr/sap/JET/SYS/exe/run/stopj2eedb

Trying to stop database ...

Log file: /home/jetadm/stopj2eedb.log

The database state is offline.

/usr/sap/JET/SYS/exe/run/stopj2eedb completed successfully

<b>ctsaix02:jetadm 125> startsap all</b>

Checking db Database

-

---

Starting SAP Instance SCS01

-

---

Startup-Log is written to /home/jetadm/startsap_SCS01.log

Instance on host ctsaix02 started

<b>Can you please help me to SOLVE this issue?</b>

[Former Member · Accepted solution]

Is this a stand alone Java engine? If you are using ABAP engine also, give the command in OS level startsap.

And also make sure that the port number which you specify for the java stack is correct.Check internally if there is any web settings in your network.

[Former Member]

started with new installation.

[Former Member]

Hi,

Pls login as sidadm and check the time stamp and log of JC00,SCS01,and the Instance(Example G11) to find out if they have startup problem.

try strating the

1. R3 ie instance using COMMAND "startsap all G11" ( G11 is an example of instance)

2." startsap all Jc00" ie the j2ee engine then ,

3."startsap all SCS01"

If they are starting properly then in your local machine (windows) check the mapping in drivers->etc->hosts check the entry for ip address and hostname mapping must be present.

example

128.200.21.09 hpbep

Pls use

http://<ip add or doman name maintained in host file>:50000/irj/portal in the internet explorer.

Pls let me know if solves your problem ...in case it does not happen pls send the log file in sidadm for instance,JC00 and SCS01 to my email address

supriyo.sapdocs@gmail.com

Regards

Supriyo

[Former Member]

Thanks Supriya,

I have pasted logs below:

Can you please help?

<u><b>logs startsap_JC00.log=></b></u>

Trace of system startup/check of SAP System JET on Wed May 23 16:06:13 CDT 2007

Called command: /usr/sap/JET/SYS/exe/run/startsap

Starting SAP Instance JC00

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SAP-R/3-Startup Program Rel 640 V1.8 (2003/04/24)

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Starting at 2007/05/23 16:06:13

Startup Profile: "/usr/sap/JET/SYS/profile/START_JC00_ctsaix02"

(332024) SETENV LD_LIBRARY_PATH=/usr/sap/JET/JC00/j2ee/os_libs:

Setup Environment Variables

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(332024) SETENV SHLIB_PATH=/usr/sap/JET/JC00/j2ee/os_libs:

(332024) SETENV LIBPATH=/usr/sap/JET/JC00/j2ee/os_libs:/usr/lib:/lib:/usr/sap/JET/SYS/exe/run

Execute Pre-Startup Commands

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(332024) Local: rm -f jc.sapJET_JC00

(332024) Local: ln -s -f /usr/sap/JET/JC00/j2ee/os_libs/jcontrol jc.sapJET_JC00

Starting Programs

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(438468) Starting: local jc.sapJET_JC00 pf=/usr/sap/JET/SYS/profile/JET_JC00_CTSAIX02

(332024) Waiting for Child Processes to terminate.

(332024) **** 2007/05/23 16:06:13 Child 438468 terminated with Status 0 . ****

(332024) **** No more Child Processes to wait for.

(332024) Parent Shutdown at 2007/05/23 16:06:13

Execute Post-Shutdown Commands

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---

(332024) Exiting with Return-Code 3. (No more child processes)

Startup of Instance failed

~<b></b>

[Former Member]

Hi,

there are able chances of your services not being up.

Do one thing.

from start->run type

telnet <ip of the machine> 5<CI>08.

login to it. may be administrator user and your password.

Then type accordingly.

jump 0

add deploy

list_app

start_app-all

It will start your services. one by one all the services which were will started getting green.

once it stops.

exit, and done.

regards and reward with good points.

[Former Member]

Hi,

Also in case of double stack if ABAp is up and j2ee down.

Then you can use transaction SMICM to get your java stack up and running.

regards.

[markus_doehr2]

did you have a look in the note I mentioned? What do you see in dev_bootstrap and dev_jcontrol?

--

Markus

[Former Member]

My server is on AIX.

The commands you have mentioned does not work on it.

[Former Member]

I don't have ABAP instance. I have only j2ee instance.

[Former Member]

Hi,

Can you please check your LD_LIBRARY_PATH variable.

what i feel it should be given the path export LD_LIBRARY_PATH=$LD_LIBRARY_PATH:<java home>\bin\jre:<java home>\bin\jre\j9vm:<java home>\bin\lib

regards.

[Former Member]

Thanks for help.

[markus_doehr2]

Check if the j2ee engine is started:

$ ps -ef | grep jlau

This should show at least three jlaunch processes. If they do not appear the portal is not started.

Check note 764417 how to find out,why the engine is not coming up.

--

Markus