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hybris marketing system time zone

Jun 28, 2017 at 05:00 PM

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Former Member

Hello, the campaign execution time zone is not correct in my system. I designed a campaign to be executed immediately on 6/28. However, the start date is yesterday immediately after I created the campaign.

has anyone encountered similar issues before? or how can i resolve this?

thank you!!!

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Former Member Jun 28, 2017 at 11:42 PM
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Dear Chenyun,

We had a similar issue before. The cause for this was that the SAP application server (JST) was set to a different timezone from HANA and the OS (UTC). What we did was reset the SAP time zone to JST (e.g. 9 hours downtime to prevent data being created which would lead to inconsistent timezones) using the transaction STZAC.

Please also take a look at the following SAP Note 2221780

https://launchpad.support.sap.com/#/notes/2221780/E

Please close this thread if this solves your problem.

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