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CRM_Tool: integration of standart task

Hello everybody,

Could you please help

In WEB Interface of the CRM-Tools in the field workitem-task the workitems of standart task TS17107930 is displayed (please see the attachment). The standart task TS17107930 is integrated in workflow WS17100016.

We would like to deligate BOR BUS2000116 in customer's BOR and to copy standart task TS17107930. How can we integrate our own standart task, in order to be able to display it in the field workitem-task in the CRM interface?

Thank you in advance,

Tetyana Turkowmeldung.png

meldung.png (361.1 kB)
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  • Hi Vitali Turkow,

    Can you please let me know which business role you are using? And if you set cursor on your concerned
    work-item view and click F2 button on your keyboard, what is application component on the popup.(check on right top place)

    Best Regards,

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