Hi,
I'm trying to configure TREX in our portal. I've created an index (search index) and I've assigned data to index (html files and pdf files).
When I test the indexing process in the TREX Monitor, I always see that some pdf files aren't indexed. I assign them to index again and again, but they aren't indexed. I get "Preparation Failed" for these documents and the indexing process doesn't continue (it seems that it stops).
What can it be the cause?
Thanks in advance,
Samantha.