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May 14, 2007 at 08:59 AM

TREX: indexing problem

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Hi,

I'm trying to configure TREX in our portal. I've created an index (search index) and I've assigned data to index (html files and pdf files).

When I test the indexing process in the TREX Monitor, I always see that some pdf files aren't indexed. I assign them to index again and again, but they aren't indexed. I get "Preparation Failed" for these documents and the indexing process doesn't continue (it seems that it stops).

What can it be the cause?

Thanks in advance,

Samantha.