Skip to Content
avatar image
Former Member

write error - error sending mail message to sntp server return code 3

Hi,

3 reports give error message below.

write error - error sending mail message to smtp server return code 3 - they run as scheduled jobs.

the servers have moved to new datacentre

anyone know what causes this.

2 of the 3

have heard below

This is due to a device in the network which follows the RFC 2822 Standards which only permits 998 characters line length

however 1 of these reports has only 1 recipient in list.

Any ideas on that one.

Thanks

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

1 Answer

  • Jul 03, 2017 at 02:06 PM

    Hi,

    Would require more information

    -Are you scheduling the report in any particular format (excel or pdf) as attachment?

    -Are this large reports?

    -What is the maximum file size limit set on the SMTP server?

    Regards,

    Shreejith

    Add comment
    10|10000 characters needed characters exceeded