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Communication Arrangement - Inbound Communication: PKCS#12 key pair file cannot be created

Hello,

authentication method for inbound communication should be set to "SSL Client Certificate" in a C4C communication arrangement.

As the communication partner cannot provide a certificate the option to create and donwload a PKCS#12 key pair is chosen.

However when trying to do so (Tab "Certficate" -> "Create and Download Key Pair") the following error is raised in C4C: "Action could not be executed" - "File not available for download".

Do you have an idea what is causing this issue?

Thank you.

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4 Answers

  • Best Answer
    Jul 24, 2017 at 01:28 PM

    I have found an answer myself in the meantime. If someone is interested, I had to relaunch the page in Silverlight, then it worked.

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    Former Member
    Sep 11, 2017 at 12:54 PM

    Hello Florian,

    Could you explain in detail ? We have the same issue.

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    Former Member
    Sep 12, 2017 at 06:19 AM

    Hello Florian,

    Thank you for your help but the error continue

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  • Aug 26 at 01:58 PM

    Hello all.

    Yes, I can confirm the launch in Silverlight has helped to avoid this problem.

    But in the current HTML version it is not possible to 'Launch in Silverlight' anymore. How do I get the file?

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