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Communication Arrangement - Inbound Communication: PKCS#12 key pair file cannot be created

floriangu
Participant

Hello,

authentication method for inbound communication should be set to "SSL Client Certificate" in a C4C communication arrangement.

As the communication partner cannot provide a certificate the option to create and donwload a PKCS#12 key pair is chosen.

However when trying to do so (Tab "Certficate" -> "Create and Download Key Pair") the following error is raised in C4C: "Action could not be executed" - "File not available for download".

Do you have an idea what is causing this issue?

Thank you.

Accepted Solutions (1)

Accepted Solutions (1)

floriangu
Participant

I have found an answer myself in the meantime. If someone is interested, I had to relaunch the page in Silverlight, then it worked.

Answers (3)

Answers (3)

Wesseln-Hans
Newcomer
0 Kudos

Hello all.

Yes, I can confirm the launch in Silverlight has helped to avoid this problem.

But in the current HTML version it is not possible to 'Launch in Silverlight' anymore. How do I get the file?

0 Kudos

Hello Florian,

Thank you for your help but the error continue

0 Kudos

Florian,

I was wrong, it helped me after relaunch the page in Silverlight.

Thank you!

0 Kudos

Hello Florian,

Could you explain in detail ? We have the same issue.

floriangu
Participant
0 Kudos

Hello,

I have temporarily launched the page in Silverlight by clicking on "Adapt" -> "Lauch in Microsoft Silverlight".