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Former Member

SAP Cloud Platform SDK for iOS

I have tried to get the free trial from the SAP Store to get the SAP Cloud Platform SDK for iOS. I fill in my details for the trial but I never receive the email with download link. I have tried this multiple times. Where can I download this product?

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5 Answers

  • Jun 29, 2017 at 07:41 AM

    I got an update from the Store team; the root cause is identified and the fix is being planned out and applied. Will post again once this is completed.

    Apologies again for the inconvenience
    Andreas

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  • Jun 27, 2017 at 09:46 AM

    John,

    We have seen intermittent problems with the mail sending; I'm hoping you've received (multiple) emails by now? If not, please let me know and I will follow-up with the SAP Store team.

    Thanks
    Andreas

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  • Jun 29, 2017 at 02:10 PM

    There has been a lot of action internally since you reported the issue (thanks for alerting us). The team is working hard on driving a resolution and I have an escalation contact internally. Big apologies for the inconvenience but stay tuned -- team is on this.

    best,

    -m

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    Former Member
    Jun 28, 2017 at 10:34 AM

    It's quite frustrating that there is no action from anyone yet and I am still unable to get access to SDK :). Wish there was an alternate way to download it?

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    • Arpit, Pierre, John,

      I've opened a support case with the SAP Store team this morning and they're working on it. I'll update you in this thread once the problem is resolved.

      Apologies again
      Andreas

  • Jun 30, 2017 at 03:39 PM

    The problem is fixed; the system should be sending out emails over the next time for queued up requests, if you don't want to wait, just hit the download button again, please.

    Thanks and apologies, again...
    Andreas

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